Policies and Terms

Payment

Payment will be collected when services are rendered. For your convenience, cash, personal checks Venmo, and most major credit cards are accepted.

 

Cancellations

Appointment cancellations must be made at least 8 hours in advance by contacting us via phone at (414) 514-0145 or via email at info@happyathomevet.com.  A cancellation fee up to the full amount of your exam may be assessed for late cancellations.

 

Delays

Every effort will be made to be at your home at the scheduled appointment time, however due to the nature of a mobile business, please allow a 20 minute window following your appointment time in case delays arise.  If it looks likely that we will be delayed, we will call as soon as we are able to let you know.